We trust you and respect your decision. The cancellation and return policies at www.ganeshpyropark.in is in place to offer maximum convenience to the customers. We know there might be a situation to cancel your order. You can call or whatsapp us at +91 9940370176 or email to sales@ganeshpyropark.in
Here is the refund breakup detail:
Category
Line
Refund %
Cancellation Stage I
Order Made & Didn’t Pack
95%
Cancellation Stage II
Order Made & We packed
90%
Cancellation Stage III
Order Made & We have put the parcel on transportation
60%
Cancellation Stage IV
Order Made & Parcel reached your city
50%
Returning Type I
Received your parcel in a damaged condition
10%
Returning Type II
Received your parcel with mismatching quantity of crackers
100% on missing items
Returning Type III
Received your parcel and the crackers are not in good quality
90%
Returning of the crackers of any type needs an image and video proof to be sent to +91 9940370176 through WhatsApp or email at sales@ganeshpyropark.in.
On all the categories of “returning,” you are required to send back the parcel to our Sivakasi address at your own cost to get refunded.
For the cancellation and/or returning of the order, the refund will be credited to your account within 14 working days. After the Diwali celebration is over.
We request you not to accept any parcel in a damaged condition. We are working hard to make our transportation system deliver every order in good condition.
All our packages are water, scratch-proof & sanitised.
We are not responsible for any address or phone number mistake at your end. We try to deliver your parcel with two attempts, and if you are not reachable in both attempts, the parcel will be sent back to Sivakasi and no refund will be processed.
